Skip to content

Help and Customer Feedback for Invoice Expert

Knowledge Base

  1. Installation 

    1. Invoice Expert Manual/User Guide
    2. Move Invoice Expert to a new computer
    3. How to upgrade to the advanced edition
    4. Can't upgrade: Incorrect Serial Number
    5. How to change the installation code for a license?
  2. Features 

    1. How do I back up my database?
    2. Sharing Invoice Expert with Multiple Computers (Network Setup/Remote Access)
    3. Importing/Exporting Customers or Products
    4. Do you support barcode scanners?
  3. How To 

    1. How to upload your database to Dropbox
    2. Troubleshooting: Remote Access
    3. "Index was out of range" - Update database version
    4. Sort by Customer Number
    5. Delete all products
  4. Invoicing 

    1. Why doesn't my invoice have a unit prices column?
    2. How to print an Invoice (or save as PDF)
    3. How to add a discount to an invoice
  5. Invoice Designer 

    1. How to modify the invoice template to show invoice notes
    2. Adding fields to invoice template: customer phone and email
    3. Calculated Fields: 3% discount for paying in 10 days
    4. Add product price to invoice template
    5. Multi-Line Invoice Notes
  6. Inventory 

    1. Products aren't showing up in the list
  7. FAQ 

    1. Windows Compatibility
    2. Where is the database file located?
    3. Do you offer a physical DVD/CD?
    4. Invoice Template Files
    5. Missing buttons in full menu
  8. Bugs 

    1. Email Troubleshooting - "Failure sending email"
    2. Doesn't Open (Invoice Expert has stopped working)
    3. Data Not Available
    4. System.UnauthorizedAccessException. Access to the path is denied.
    5. Error when restoring database backup
  9. Purchasing 

    1. Purchase problem: Failure to authorize. Do not honor
  10. Upgrading 

    1. Old database files (.vdb3 vs .vdb4)
    2. Failed to update database to new version! Access to the path 'XXX' is denied.
  11. All articles 

    1. How to modify the invoice template to show invoice notes
    2. How do I back up my database?
    3. How to upload your database to Dropbox
    4. Old database files (.vdb3 vs .vdb4)
    5. Windows Compatibility
    58 articles 

Feedback and Knowledge Base